Terms of Use

These Terms of Use govern your access to and use of our online gaming platform, establishing the legal framework for all interactions between users and our services. By accessing this website or creating an account, you acknowledge that you have read, understood, and agree to be bound by these terms, which comply with Australian gaming legislation and consumer protection standards. Last updated: January 23, 2026.

Acceptance and Legal Agreement

By registering an account or using any feature of our platform, you enter into a legally binding agreement with our service. These terms constitute the complete agreement between you and our platform regarding your use of our services. Your continued use of the website following any modifications to these terms indicates your acceptance of such changes. We reserve the right to update these terms at any time to reflect changes in Australian law, industry standards, or operational requirements.

Eligibility and Age Verification

Access to our gaming platform is strictly limited to individuals who meet specific eligibility criteria under Australian law. Users must satisfy the following requirements:

  1. Be at least 18 years of age or the legal gambling age in their jurisdiction
  2. Provide accurate and verifiable personal information during registration
  3. Possess legal capacity to enter into binding agreements
  4. Not be residents of jurisdictions where online gambling is prohibited
  5. Complete identity verification processes when requested

We implement robust age verification systems and reserve the right to request documentation proving your eligibility at any time. Failure to provide requested verification may result in account suspension or closure.

Account Registration and Management

Creating an account requires providing accurate, current, and complete information about yourself. You are responsible for maintaining the confidentiality of your login credentials and for all activities occurring under your account. Account sharing is strictly prohibited, and each person may maintain only one active account on our platform. You must immediately notify us of any unauthorized use of your account or security breaches.

We reserve the right to suspend or terminate accounts that violate these terms, engage in fraudulent activity, or pose risks to other users or our platform’s integrity. Account closure may result in forfeiture of account balances in cases involving terms violations or fraudulent activity.

Gaming Rules and Fair Play

Our platform operates under strict fair play principles, utilizing certified random number generators and regularly audited gaming systems. All games are provided by licensed software providers and operate according to their published return-to-player percentages. Users must engage with our games honestly and in good faith, without attempting to manipulate outcomes or exploit system vulnerabilities.

Prohibited gaming activities include but are not limited to:

  1. Using automated betting systems or third-party software
  2. Colluding with other players to gain unfair advantages
  3. Exploiting software errors or system malfunctions
  4. Reverse engineering or attempting to decode game algorithms
  5. Creating multiple accounts to circumvent betting limits

Financial Transactions and Payments

All financial transactions on our platform are processed through secure, encrypted payment systems complying with Australian financial services regulations. Deposits and withdrawals are subject to verification procedures and processing timeframes that vary depending on the chosen payment method. We reserve the right to impose minimum and maximum transaction limits and to request additional documentation for large transactions.

Payment methods must be registered in your name, and we do not accept third-party payments or anonymous transactions. Chargeback attempts or disputed transactions may result in account suspension pending investigation. All fees associated with payment processing are clearly disclosed before transaction completion.

Bonus Terms and Promotional Offers

Promotional offers, including welcome bonuses, free spins, and loyalty rewards, are subject to specific terms and conditions that supplement these general terms. Bonus funds typically carry wagering requirements that must be fulfilled before withdrawal eligibility. Promotional abuse, including creating multiple accounts to claim offers or coordinating with other users, will result in bonus forfeiture and potential account closure.

We reserve the right to modify, suspend, or terminate promotional offers at any time without prior notice. Participation in promotions constitutes acceptance of the applicable terms and conditions for each specific offer.

Responsible Gaming and Player Protection

We are committed to promoting responsible gaming practices and providing tools to help users maintain control over their gaming activities. Our platform includes various player protection features designed to prevent problematic gambling behaviors. These tools include deposit limits, session time limits, loss limits, and self-exclusion options ranging from temporary cooling-off periods to permanent account closure.

Users experiencing gambling-related difficulties are encouraged to utilize these tools and seek support from recognized problem gambling organizations. We maintain partnerships with support services and provide resources for users seeking help with gambling-related issues.

Privacy and Data Protection

Your privacy and data security are fundamental to our operations. We collect, process, and store personal information in accordance with Australian Privacy Principles and applicable data protection legislation. Personal data is used solely for account management, transaction processing, regulatory compliance, and improving user experience. We implement industry-standard security measures to protect user data from unauthorized access, disclosure, or misuse.

Third-party service providers may process certain data on our behalf under strict confidentiality agreements. We do not sell or share personal information with unauthorized parties and maintain comprehensive data retention policies aligned with legal requirements.

Intellectual Property Rights

All content, software, graphics, logos, and other materials on our platform are protected by intellectual property laws. Users are granted limited, non-exclusive rights to access and use the platform for personal gaming purposes only. Reproduction, distribution, modification, or commercial use of our intellectual property is strictly prohibited without express written permission.

Game content is licensed from third-party providers and remains subject to their respective intellectual property rights. Users must not attempt to copy, reverse engineer, or create derivative works based on any platform content or functionality.

Limitation of Liability

Our liability to users is limited to the maximum extent permitted under Australian consumer law. We are not liable for indirect, incidental, consequential, or punitive damages arising from platform use. Our total liability for any claims related to your use of our services shall not exceed the amount of deposits made to your account in the twelve months preceding the claim.

We do not guarantee uninterrupted platform availability and are not liable for losses resulting from technical difficulties, server downtime, or force majeure events. Users acknowledge that online gaming involves inherent risks and that past results do not guarantee future outcomes.

Dispute Resolution and Complaints

We maintain a comprehensive complaints handling procedure designed to resolve user disputes fairly and efficiently. Initial complaints should be submitted through our customer service channels, providing detailed information about the issue and any supporting documentation. We aim to investigate and respond to all complaints within reasonable timeframes.

Unresolved disputes may be escalated to alternative dispute resolution services or regulatory authorities as appropriate. Australian users have access to external dispute resolution schemes and consumer protection agencies for complex matters requiring independent review.

Termination and Account Closure

Either party may terminate the agreement governing platform use under various circumstances. Users may close their accounts at any time by following the prescribed procedures, subject to completion of any pending transactions and compliance with withdrawal requirements. We reserve the right to suspend or terminate accounts for terms violations, regulatory compliance, or risk management purposes.

Upon account closure, users remain liable for any outstanding obligations, and certain provisions of these terms continue to apply. Account reactivation following voluntary closure may be subject to additional verification requirements and cooling-off periods as mandated by responsible gaming protocols.