Contact Us

Our dedicated support team is available to assist with all enquiries related to your gaming experience. We maintain multiple communication channels to ensure Australian players receive timely assistance in accordance with local regulatory requirements and industry standards.

Available Support Channels

We offer several convenient methods to reach our customer service representatives. Live chat provides instant assistance for urgent matters and is accessible directly through our platform. For detailed enquiries requiring documentation, email us at [email protected]. Australian players can also contact our local support line at +61 2 8005 7432 during business hours.

  1. Live chat – Available 24/7 for immediate assistance
  2. Email support – Response within 24 hours on business days
  3. Phone support – Monday to Friday, 9 AM to 6 PM AEST

Response Times and Preparation

Standard response times vary by communication method and enquiry complexity. Please have your account details ready when contacting support to expedite assistance. Our team adheres to Australian privacy laws and responsible gaming guidelines.

Last updated: January 15, 2026